Shipping

Shipping is calculated at checkout based on your delivery postcode, so the price you see is the price you pay. No surprises at the end.

Because our furniture is vacuum-compressed, it travels as a box a standard courier can carry rather than as oversized freight — which is exactly why we can keep the cost down and get it to you fast.

We currently deliver to most regions across Australia. That said, there are still a few suburbs we can’t quite reach yet. We’re a little grumpi about that 😤, but rest assured we’re working on expanding our reach so everyone can get in on the fun.

If you can’t place an order at checkout, it may mean your area isn’t covered yet — email us and we’ll let you know when we’re coming your way.

Once you’ve placed your order, our team gets moving. We pick and pack your furniture within 1–3 business days, so it’s on the road to you ASAP. Tracking details land in your inbox as soon as it leaves the warehouse.

Our 10-day promise: if your metro order isn’t delivered within 10 business days from dispatch, we’ll give you $100.

Regional and remote areas naturally take longer to reach, so they aren’t covered by the 10-day guarantee — but we’ll always keep you posted with tracking. Not sure if your address counts as metro? Flick us an email and we’ll check.

One thing to note: if the courier attempts delivery within 10 business days but can’t complete it (no one home, unsafe to leave, wrong address), that counts as delivered and the guarantee doesn’t apply. Either way, you’ll never be stuck waiting 2–3 months for a couch — because who has time for that?

Got a shipping question or need help with your order? Our team is here for you. Reach out anytime — we’d love to help.

Contact us here: Contact Us