FAQ's

Totally normal. Because our furniture arrives compressed, it can take 24–48 hours to fully puff up and look its best. Just let it chill, settle in, and do its thing — kinda like you after a big weekend.

All our pieces are built with solid frames, comfy-as fillings, and soft, durable upholstery. Each one is rated for 20,000+ sits. Yes, we counted.

Most pieces are modular and can be connected with sneaky velcro tabs. Check under the cushions—yes, really.

We’ve carefully chosen colours and fabrics that match our vibe (and your lounge). What you see is what you get—for now.

Usually 2–5 business days metro, a little longer for regional areas. We’ll keep you updated the whole way.

Yep. No hidden costs at checkout. No “handling fees.” Just furniture.

Absolutely. You’ll get tracking details as soon as your order leaves our warehouse.

No worries. You’ve got 30 days to return it for a full refund—no drama, no guilt. Just don’t trash the couch and make sure you ship it back to us in one piece!

That’s on us. Send us a few photos at [help@grumpi.com.au] and we’ll sort it—fast

If you’ve just changed your mind, yes. If it’s faulty or incorrect, we’ll cover it.

Visa, Mastercard, PayPal, and Buy Now Pay Later (if it’s active). We don’t take gold doubloons. Yet.

Yes. We use secure checkout, encrypted transactions, and we never store your card details.

Nope. Just tear off the plastic and let it puff up — it’s that easy. Unless you grabbed the Peachi, then you’ll just need to screw the base plate in. Takes less than 2 minutes, promise.

Spot clean with a mild detergent and a damp cloth. Avoid bleach, flame throwers, or putting it in the washing machine.

Just two guys from Melbourne who were sick of overpriced furniture and 12-week wait times. So we fixed it.

No showroom, no markup. We pass the savings on to you (and your butt).

Email us anytime: [help@grumpi.com.au]
 We’re friendly. Even if the furniture looks grumpi.